Customer satisfaction survey

Select target group

Investor Architect Installer Intermediary Construction manager Other

01. Did the insulation board meet your expectations in terms of insulation quality?

Yes No

02. How do you rate the strength and durability of the insulation board?

Very good Good Average Poor Very poor Bad

03. Were the installation instructions clear and easy to understand?

Yes No

04. Was the insulation board properly described in terms of its insulation parameters?

Yes No

05. Was the insulation board available in the required quantities and dimensions?

Yes No

06. How do you rate our customer service during the purchase process of the insulation board?

Very good Good Average Poor Very poor Bad

07. Was the price of the insulation board attractive compared to other suppliers?

Yes No

08. Did the insulation board meet your expectations in terms of noise reduction and thermal insulation?

Yes No

09. Was the insulation board easy to install and adapt to the needs of your project?

Yes No

10. Are you satisfied with the delivery process and the condition in which the insulation board arrived?

Yes No

11. Are you satisfied with our returns and complaints policy?

Yes No

12. Do you have any suggestions or comments regarding our products?

Your opinion 02